{"id":8662,"date":"2024-09-02T13:43:12","date_gmt":"2024-09-02T13:43:12","guid":{"rendered":"https:\/\/newsundus.almerak.com\/?page_id=8662"},"modified":"2024-09-02T13:44:55","modified_gmt":"2024-09-02T13:44:55","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/sunduslmazer.com\/ar\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"

Last updated: September 02, 2024<\/span><\/p>\n

Thank you for shopping at SUNDUS L MAZER\u2122.<\/span><\/p>\n

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.\u00a0<\/span><\/p>\n

\n

Interpretation and Definitions<\/span><\/p>\n<\/div>\n

Interpretation<\/span><\/h2>\n

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<\/span><\/p>\n

Definitions<\/span><\/h2>\n

For the purposes of this Return and Refund Policy:<\/span><\/p>\n

\u0634\u0631\u0643\u0629<\/b>\u00a0(referred to as either \u201cthe Company\u201d, \u201cWe\u201d, \u201cUs\u201d or \u201cOur\u201d in this Agreement) refers to SUNDUS L MAZER\u2122, Al Blajat St, Salmiya, Kuwait.<\/span><\/p>\n

Goods<\/b>\u00a0refer to the items offered for sale on the Service.<\/span><\/p>\n

Orders<\/b>\u00a0mean a request by You to purchase Goods from Us.<\/span><\/p>\n

Service<\/b>\u00a0refers to the Website.<\/span><\/p>\n

Website<\/b>\u00a0refers to SUNDUS L MAZER\u2122, accessible from\u00a0https:\/\/sunduslmazer.com\/<\/a><\/span><\/p>\n

You<\/b>\u00a0means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/span><\/p>\n

\n

\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644<\/span><\/strong><\/p>\n<\/div>\n

To avoid any delays with the delivery, please make sure to register all required info correctly.<\/span><\/p>\n

Orders inside Kuwait will be delivered the next working day.<\/span><\/p>\n

Delivery outside Kuwait will take up to 5 working days (will vary by region)<\/span><\/p>\n

\n

Your Order Cancellation Rights<\/span><\/p>\n<\/div>\n

You are entitled to cancel Your Order within 15 days without giving any reason for doing so.<\/span><\/p>\n

The deadline for cancelling an Order is 15 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.<\/span><\/p>\n

You may return or exchange your item within 15 days from the purchasing date as long as the item is in good condition and not used\/sealed. Shipping charges will be excluded from any refund.<\/span><\/p>\n

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:<\/span><\/p>\n

By email: info@sunduslmazer.com<\/strong><\/span><\/p>\n

By visiting this page on our website:\u00a0https:\/\/sunduslmazer.com\/franchise\/<\/a><\/span><\/p>\n

By phone number: +965 55290070<\/strong><\/span><\/p>\n

We will reimburse You no later than 15 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.<\/span><\/p>\n

\n

Conditions for Returns<\/span><\/strong><\/p>\n<\/div>\n

In order for the Goods to be eligible for a return, please make sure that:<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>The Goods were purchased in the last 15 days<\/span><\/p>\n

The following Goods cannot be returned:<\/span><\/strong><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>The supply of Goods made to Your specifications or clearly personalized.<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>If you received a damaged product, please notify us immediately for assistance.<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>The courses are valid up to six months from the purchasing date.<\/span><\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span>Please keep the original invoice for refund or exchange<\/span><\/p>\n

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.<\/span><\/p>\n

\n

Returning Goods<\/span><\/p>\n<\/div>\n

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:<\/span><\/p>\n

Al Blajat St, Salmiya, Kuwait<\/span><\/p>\n

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.<\/span><\/p>\n

\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/span><\/h2>\n

If you have any questions about our Returns and Refunds Policy, please contact us:<\/span><\/p>\n

By email: info@sunduslmazer.com<\/strong><\/span><\/p>\n

By visiting this page on our website:\u00a0https:\/\/sunduslmazer.com\/franchise\/<\/a><\/span><\/p>\n

By phone number: +965 55290070<\/strong><\/span><\/p>","protected":false},"excerpt":{"rendered":"

Last updated: September 02, 2024 Thank you for shopping at SUNDUS L MAZER\u2122. If, for any reason, You are not<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8662","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/pages\/8662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/comments?post=8662"}],"version-history":[{"count":4,"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/pages\/8662\/revisions"}],"predecessor-version":[{"id":8666,"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/pages\/8662\/revisions\/8666"}],"wp:attachment":[{"href":"https:\/\/sunduslmazer.com\/ar\/wp-json\/wp\/v2\/media?parent=8662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}